Knowledge Base
- I am being asked to age verify, why and what are the implications?
- I have uploaded the verification documents but am still not verified.
- I want to verify myself but don’t have a Passport
- I’m having issues uploading my documents
- What Are The Requirements For Verification Photos?
- Why Can’t I Show My Verification Photo Anymore?
- I am getting messages I have not asked for.
- I have deleted the SMS credits I received
- I haven’t received my SMS confirmation of bookings in time and as a result have missed bookings.
- My Network Provider isn’t an option (for Mobile Verification)
- The client has confirmed the Phone Chat booking but I do not have the credits
- How can I contact Providers by SMS?
- How can I be included in the search for Face Pictures in Private Galleries?
- How do I access a Private Gallery album using a PIN number?
- How do I manage the New Picture Alert email notifications?
- How do I upload images to my profile from the WebApp?
- How do I upload images to my profile?
- I get an error message when trying to upload images
- Field Reports FAQs (for Offering Services)
- How / where do I advertise my availability?
- How can I become Member/Group of the Day on the Home Page?
- How can I stop my email becoming unverified on a regular basis?
- How do I add my details to the Alternative Section?
- How do I keep my phone number anonymous for Phone Chat?
- Another member has copied the entire text of my profile
- How do I report a fake or duplicate profile?
- How do I report an Underage member?
- I have received an email from you regarding a dispute. I want to dispute this claim.
- I wish to complain about a member abusing/harassing me outside the AdultWork.com communication system
- How do I view, respond or dispute feedback?
- AdultWork Notifier not working
- Country setting has changed on the Web App – can you change it for me?
- DirectCam / JustCamIt – “Banned” Message
- I am getting a message about disallowed words in my profile details/description
- I am getting a message saying I am not entitled to change my country.
- I am having problems with the ‘Add Gallery’ or ‘Add to Private Gallery’ pages
- How Does VAT Apply To Site (Admin/Advisor/Facility) Fees?
- How/Where Does VAT Apply To Members Seeking Services?
- I Already Registered My VAT Details Years Ago, Why Do I Need To Do It Again?
- I Can’t Spend Credits, Being Redirected To ‘Where Are You?’ Page
- I Don’t Earn Enough To Meet The VAT Threshold, Why Am I/My Customers Paying It?
- I’m Being Charged The Wrong VAT Rate
- Has my login details been exposed in a hack?
- How to avoid being a victim of phishing attacks
- How to avoid non-genuine advertisers
- I don’t want the “Share” link on my profile. (Twitter, Facebook etc.)
- I have been the victim of abuse when meeting someone from the Site.
- I have met someone who I believe was trafficked
- How can I see which days I’ve paid to be featured?
- How can I see which days I’ve paid to be featured?
- How do I show my phone number on my profile? What are the advantages?
- I have paid to be Available Today but I’m not showing
- What is the Telephone Directory? How do I subscribe/unsubscribe?
- Can I pay by SMS for Phone Number Display or Other Services Display?
- How can I track my orders from the Sex Shop?
- How long does my order take to be delivered from the Sex Shop?
- Sex Shop Returns Policy
- What do I do if my sex shop order has not arrived, is wrong, incomplete, faulty etc?
- How do I enter the delivery method for an item I have bought/won?
- Marketplace will be closing on 28 February 2023
- How do I stop someone from emailing/booking me?
- Can I turn the Available Today function off during the course of a day?
- Can I view email history for any specific members?
- Coronavirus (COVID-19) & AdultWork.com
- How do I leave a rating/feedback for another member?
- How do I stop notification emails being sent to me?
- DirectCam Broadcaster Troubleshooting for Offering Services Members
- DirectCam Broadcaster Requirements for Offering Services Members
- DirectCam Troubleshooting for Seeking Services members
- DirectCam Requirements for Seeking Services Members
- How to allow permissions in the browser when prompted
- Lovense Integration
- Client Connections – FAQs for Service Seekers
- How can I suggest a Flirt/Proposal?
- How do I view my feedback/ratings on the Web App?
- I don’t want to show my face on the Site
- Someone who booked/subscribed recently is not appearing in my Client Connections
- What is the AdultWork.com Shared Revenue Programme?
We’re here to make your experience as smooth and enjoyable as possible,
so if you have any questions or need any help, simply click the button below, and we’ll be happy to assist you.
Thanks for visiting, and we hope you enjoy your time here!